This is a great little phone for the price. The autodialer allows anyone to pick up the handset and 9-1-1 is automatically connected. Only draw back I found is the phone is shipped with audio settings at the LOWEST setting which is controlled by dip switches inside. This is not a problem to overcome, however there are no instructions with the phone to alert you to this adjustment. When first installed and tested, there was one way audio whereby the 911 operator could not hear me speak. After a quick call to Payphone.com tech suppert this was quickly corrected. Great emergency phone for the money and I will buy it again.
Advantages: Auto dials 9-1-1 and easy to install.
No instructions, audio adjustments need to be made inside the phone which requires its removal.
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I ordered a standard handset with the SPADE option (HS-CAR-SPD-32) but, but due to an error on PP.com, I received the MOD handset instead. But instead of allowing ME to choose how to handle it, Payphone.com chose for me by sending me a MOD-to-SPD adapter (for free) instead of the handset that I ordered and the handset that I paid for. Needless to say, I did NOT want the adapter, but instead the handset I ordered.